4share Privacy Policy – Our Commitment to Protecting Your Information

When you open an account and use our services on 4share, we collect various types of information. This information is used to provide you with the best experience and to keep the platform secure.

4share collects information through several methods. Each approach is transparent and designed with the user's best interests in mind:

• Directly from You: Information you provide directly when registering, completing KYC verification, making a payment, or contacting support.
• Automatically Collected: Data collected automatically while using the website or app, via cookies, log files, and tracking pixels.
• From Third Parties: Transaction confirmation data from payment providers (bKash, Nagad, Rocket) and verification data from fraud prevention agencies.
• Public Sources: Identity verification data from government databases where required by legal obligation.

4share uses your information only for specific, clear, and legitimate purposes. Below is a detailed breakdown of why we use your data:

• Account Management: To verify your identity during registration, login, and to keep your account secure.
• Service delivery: To process bets, gaming activity, and payments, and to pay out winnings.
• KYC & Legal Compliance: To verify age, confirm identity, and comply with anti-money laundering regulations.
• Fraud Prevention: To detect and prevent suspicious activity and to identify and close duplicate accounts.
• Customer support: To respond to your complaints and queries accurately and promptly.
• Personalized experience: To show you games, offers, and promotions tailored to your preferences.
• Marketing communications: To send you new offers, bonuses, and updates with your consent (with the option to unsubscribe at any time).
• Platform Improvement: To improve site performance and enhance the overall user experience.

4share never sells your data to third parties or shares it commercially for advertising purposes.

Your data may be shared with third parties in limited circumstances, consistent with your personal privacy preferences:

Strict data processing agreements are in place with all third-party providers, ensuring full compliance with international data protection standards.

4share uses cookies and similar tracking technologies on its website and app. These help improve your browsing experience and ensure the site functions properly.

• Essential cookies: Required for core site functionality – maintaining your login session and saving language preferences. These cannot be disabled.
• Performance Cookies: Helps analyse which parts of the site are most used, so we can improve performance accordingly.
• Functionality Cookies: Used to remember your preferred games, betting layout, and other settings.
• Security Cookies: Used to prevent fraud and protect against cyber threats.

You can manage cookies at any time through your browser settings. However, disabling essential cookies may affect certain features of the site. To learn more, Help Center Contact us.

4share does not retain your data longer than necessary. A specific retention period is defined for each type of information:

• Account information: For as long as your account remains active, and for 5 years after closure (due to legal obligations).
• Transaction records: 7 years (as required by financial regulatory guidelines).
• KYC documents: Up to 5 years after account closure.
• Communication Logs: Support tickets and chat history for up to 3 years.
• Betting history: For as long as your account remains active, and for 2 years after closure.
• Marketing preferences: Until the date of unsubscription.

You have full control over your personal data at 4share. You can exercise the following rights at any time:

4share follows the highest industry standards to protect your data. Our security framework is multi-layered and continuously updated:

• 256-bit SSL Encryption: All data transfers between you and our servers are fully encrypted.
• Encryption at rest: Sensitive data stored on our servers is encrypted using AES-256.
• Two-Factor Authentication (2FA): OTP verification for an added layer of security at login.
• Firewall & DDoS Protection: Advanced network security systems actively monitor and prevent threats.
• Regular security audits: Third-party security experts conduct regular penetration tests.
• Employee Training: All employees receive regular training on data protection practices.
• Data Centre Security: Our servers are hosted in ISO 27001 certified data centers.

In the event of a data breach, we will notify affected users within the legally required timeframe and inform the relevant authorities.

4share strictly enforces an 18+ policy. Our services are intended for adults only, and we never knowingly collect information from minors.

• Age is verified at registration, and users under 18 are not permitted to create an account.
• Age is verified through National ID validation as part of the KYC process.
• If we believe a minor's data has been collected by mistake, that account will be immediately suspended and all associated data permanently deleted.
• If you believe your child's information has been collected by mistake, please contact us at support@4share.biz.

4share may update this Privacy Policy from time to time. Changes may be made due to service updates, legal requirements, or security improvements.

• You will be notified at your registered email address before any significant changes take effect.
• The date of any changes will always be visible at the top of the page under the "Last Updated" section.
• Continued use of the site after any changes will be considered acceptance of the updated policy.
• If you do not agree to the updated policy, you may request to close your account.